Frequently Asked Questions – FAQ’s

1. How long does it take to process your order?

Cut-off time: 6:00PM (PST)

Process within 1-3 business days. Will receive a confirmation email with tracking information

2. How much does your shipping cost?

$6.99 per order.

3. How long does it take to deliver your order?

The estimated delivery time is about 7-15 working days.
However, due to factors such as weather, natural disasters or strict procedures in some areas, your order may be delayed for a few days, please wait.

4. How long does it take to return your order?

Our refund and return policy is 30 days. If it has been more than 30 days since your purchase, we cannot issue you a full refund or exchange.

5. I want to change or cancel my order?

Within 24 hours of your order. If you have any request, please contact us as soon as possible so that we can resolve it promptly.

6. What is your payment method?

We accept payoneer as payment method